Have you got questions?
We'll try to answer them...
1. How does it work?
After our free phone consultation, we will book a time to see your space. We customize solutions built around your unique personality, natural habits, and goals - It is helpful for us to work with you. The first session gives us a chance to see how fast we can work together and to produce a realistic work estimate. We don't lock you into a long term contract. We take it one session at a time. We promise to treat your possessions with great care and respect, stay on budget and on time, listen to you and work with you. We re-use, re-purpose and recycle wherever possible. We are inclusive, non-judgmental and completely confidential.
2. I've tried many times to get organized. Will this time be any different?
Yes it will be different because we are different. We have experience of many different types of clutter, homes, people and goals so that we bring real life experiences to your organizing journey. We are friendly, practical have a track record of satisfied customers, an organized approach to taking care of all the details and a network of professionals (contractors, junk removers, movers, etc.) to call upon. We really listen to your concerns and wishes. It is the only way to ensure that the entire process goes smoothly.
3. Won't I feel embarrassed to have you in my home because it is so cluttered?
We are here to help you and the best way to do that is for you to feel comfortable and not judged. We will be in this together with you from start to finish. We know it takes courage to call us. Congratulations, this is the first step towards a clutter-free life.
4. Shouldn't I be able to do it alone?
If you could do it alone, you would have done it by now. Most of us need help at one time or another? Having an objective adviser makes the job easier, faster, efficient and more fun. Frequently it is a significant life change that motivates a call. Moving, having a baby, divorce, downsizing, losing a partner or parent are often overwhelming. If you need to regain order in your life, working with us will help you get things done.
5. How much does your professional organizing service cost?
$85/hour - 4 hour minimum.
$95/hour - 3 hours or less
* For larger jobs, a project fee will be determined in advance.
* No cost for travel time within Toronto.
* No cost for hauling one carload of donations to Value Village, Salvation Army or local women’s shelters at the end of each organizing session.
We will happily make arrangements on your behalf with Habitat for Humanity, The Furniture Bank or various other charities.
6. How do I know I'm getting value for my money?
Getting a Professional Organizer to help is some of the best money you'll ever spend when you feel overwhelmed. Following an organizing session, you'll spend less time searching for things, less money buying things you already have and less energy cleaning around your clutter. Finally, the benefits of being organized, feeling less stressed and in control of your environment are beyond price.
7. How do you ensure confidentiality?
Confidentiality is assured. We adhere to the Code of Conduct and Ethics of the Professional Organizers in Canada (POC) of which we are members. We use no advertising logos on our cars or uniforms and we will never discuss clients with a third party unless agreed.
8. How long does it take?
Organizing sessions are normally 4 - 6 hours, as it can be physically and emotionally challenging. However, there is no set time on how long a particular project will take. It depends on how much needs to be done and how quickly you make decisions. We will keep you focused and help you to prioritize - together, we can make significant progress in a day!
9. Will you toss out all my things?
NO! Things that are necessary or important to you will be incorporated into the organizing plan. The goal is to improve your life by creating a customized organizational system that is easy to use and maintain and suits your life.
At your discretion, the things you no longer need will be given to friends and family, recycled, donated or sold. (We can help you sell or advise you how to do this yourself.) We will also help dispose of things on the day of our organizing session.
10. What if I revert to my old ways?
You probably won't. Most people feel motivated to maintain their new organizational systems, however life doesn't always go as planned. Our maintenance package will help you stay in control. We can arrange regular visits to help you stay organized.